Cannot connect to the SCM (Service Control Manager) on client server [5] Access is denied.”

You will get this error while Adding client from HP Data Protector cell Manager .  In order to solve the Issue Execute the  command


1)  C:\Program Files\OmniBack\bin>omniinetpasswd.exe -list

It will give you the username associated with the password , Copy the user name

2) Goto Services.msc and find HP dataprotector INET Service  , goto properties , you will find the logon account as Local System , Change the account to the username you have got from above command

3) Execute the following command

C:\Program Files\OmniBack\bin>omniinetpasswd.exe -add TEST\dataprotector
Please enter password:**********
Please retype password:**********
User ‘TEST\dataprotector’ was successfully added.

Note : is your domain name of Active Directory

4) Add this useraccount to be used by the installation service

Now you should be able to Add clients through Cell Manager :)


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